Information for Families

It is your choice

The way we say goodbye has a significant impact on our ability to move on and live with grief. In our carefully designed building, with its relaxed setting and stunning views from the floor to ceiling panoramic window from our Ceremony Hall – we know that we can give you the time you need to reflect and remember in a quiet and befitting way.

Celebration of Life Service

You have one hour between services, so take your time.  Tailor your service in our large, bright, and light Ceremony Hall by making your music selection from a huge range of genres, displaying photographs or videos of your time together via our large flat screen monitors within the Ceremony Hall.  You can also live stream your service to those unable to travel, or record it all for posterity.  Our staff will help you say goodbye in whatever way you need to, and we encourage all families to have the confidence to tailor your service in exactly the way you want and need.

Every family is unique, and we believe that every service should reflect that fact.

Serenity Service

For those who choose a quiet, simple goodbye, with close family and friends around them we offer a gentle, peaceful time to reflect and remember.

Sunset Service

During spring and summer, we have views from our large window wall of the most fantastic sunsets over the rolling Hurlet Hills, offering a truly unique way to say farewell to a loved one.

Sunrise Service - an unattended service

We can take your loved one into our care when The Hurlet Crematorium is silent and still and the only movement is that of the wildlife who have made this their home.

Our Service Attendant will play a piece of music of your choice and read a few words on your behalf in a simple, respectful goodbye. You can choose to remember at another time and place to suit you.

We have thought of everything, so you don’t have to…


Is there car parking?

The Hurlet crematorium hosts 5 separate carparks which can accommodate 120 cars with additional space for 30 vehicles along our internal access road.

In addition, our easily accessible disabled car park has 8 parking spaces with room on either side to allow any required mobility equipment to be used as necessary.

We encourage families not to arrive no earlier than 10 minutes before the service begins to avoid congestion with the carparking.

If I arrive early where do I go?

On arrival family and friends can gather in our modern, comfortable, and quiet waiting room.

Do you offer webcasting?

Our webcasting system is fully automated, and an increasingly popular option for those who cannot attend the service in person. This can be made available to view on-line for 7 days following the date of the service.

Can I show photographs?

Large screens allow you to show photographs and videos of your life together, your funeral director will guide you through the options.

Can the service be recorded?

Whilst many are happy to use a funeral as closure, others wish to keep a recording of the service. Your service can be recorded to keep as a download link via email, on DVD, or USB stick.

How do I play a favourite song?

We can source any music that has been made commercially available for your ceremony and play it through a state-of-the-art media system. Just let your funeral director know your choices.

Where is the coffin placed?

When you lose someone, who is central to your life, it is only fitting they should rest front and centre of the Ceremony Hall when you meet to celebrate their life.

How many does the Ceremony Hall seat?

The ceremony hall seats 150 guests and has a large picture window wall framing views across the Hurlet Hills. A further 80 people can follow the service on screens in our indoor waiting area.

Are there toilets?

There are toilets in the waiting area, including a disabled toilet.

Do I have to close the curtains?

We understand how difficult families find it as the curtain closes. You will see something very different at The Hurlet Crematorium. Our delicate voiles gently wrap around the coffin, no doors, no noise. If you still choose not to do this, that’s fine, we understand.

What happens to the flowers after the service?

Your flowers will be displayed in our floral display area adjacent to the building. We will care for them for a week, but we invite you to collect them if you want to enjoy them elsewhere.

How long does the service last?

We allow a full hour between services giving you plenty of time to gather, hold an appropriate ceremony and say your goodbyes before departing. There is no feeling of hurry and fluster. If you want, further time can be allocated.

What happens next?

Please view our Memorial Gardens page