Matomo

Planning Your Service

Arranging a funeral can feel daunting. We give you all the support you need, explaining your choices and making sure you know what to expect.

There are some statutory essentials that need to be met, including registering the death before a cremation date can be confirmed. Even so, you can still begin planning parts of the service.

Our experienced, kind and practical staff work closely with your funeral director to make sure every detail is in place.

Our Ceremony Hall seats around 150 people, with further space for others following the service on screens in our indoor waiting area.

Every service is different. There’s no right, no wrong.

Some people choose music, photographs, home movies, flowers or personal items that reflect the life of the person who has died. If there’s something significant that mattered, just ask.

  • Music, photographs and video tributes
  • Online viewing and recording for those unable to attend
  • Additional screens and seating for larger funerals
  • Accessibility support and induction loop facilities

We allow a full hour between services, giving you plenty of time to arrive, gather, hold the ceremony and leave without feeling rushed.

If you need further time, please discuss this with our team or your funeral director in advance.

Funerals can be emotional, complex and unpredictable. If you’d prefer a quieter approach, we offer simpler, peaceful services too. Ask us about the options available.

FAQs

Is there car parking?

There is a large car park with over 100 spaces, including disabled parking close to the entrance.

If I arrive early, where do I go?

Family and friends can gather in our modern, comfortable and quiet waiting room before the service.

Do you offer webcasting?

Yes. Our webcasting system is available for those who cannot attend in person, with secure online viewing arranged through your funeral director.

Can I show photographs?

Yes. Large screens allow you to show photographs and videos during the service. Your funeral director can guide you through the options.

Can the service be recorded?

Yes. The service can be recorded and supplied as a secure download link, DVD or USB stick.

How do I play a favourite song?

We can source music that has been commercially released and play it through our media system. Simply let your funeral director know your choices.

How many does the Ceremony Hall seat?

The Ceremony Hall seats around 150 guests, with additional space in the indoor waiting area where the service can be followed on screens.

Are there toilets?

Yes. Toilets are available in the waiting area, including an accessible toilet.

What happens to the flowers after the service?

Your flowers will be displayed in our floral display area and cared for for around a week. You are welcome to collect them if you wish.

How long does the service last?

We allow a full hour between services, so there is time to gather, hold the ceremony and leave without feeling rushed.

Get in Touch

We’re here to support you in the way that feels most comfortable. Choose the option below that best suits your needs and we’ll guide you through the next steps.

0141 286 0536
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