Our Policies

Our policies explain how we look after those in our care, uphold professional standards, protect the environment, support our community and manage your personal information.

Families place their trust in us at an important time. We honour that trust by ensuring our crematorium operates with dignity, transparency and accountability at all times.

We are fully compliant with all relevant legislation and regulation across Scotland, including the Burial and Cremation (Scotland) Act 2016, the Cremation (Scotland) Regulations 2019, and UK GDPR requirements.

Our services are delivered in line with recognised industry standards and guidance, helping ensure the highest levels of care and professionalism.

We maintain a comprehensive suite of policies covering key areas of care, privacy, environmental responsibility and governance.

These policies are regularly reviewed and updated to ensure they remain aligned with current law, sector guidance and the expectations of the communities we serve.

Our crematorium welcomes independent oversight and inspection as part of maintaining public confidence.

Compliance is not simply about meeting statutory requirements. It is about constantly improving standards, investing in training, reviewing procedures and ensuring every family receives the highest level of care.

We actively support staff development and continue to refine our policies as expectations and best practice evolve.